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 Our commitment to you carries reciprocal obligations
from you to Èpeus. One word can sum up what we expect
from you: PROFESSIONALISM. You should conduct yourself
as a professional at all times.
Professionalism requires a mindset that defines your
life, not as an amateur, but as someone who, for
example, always puts the client first, working as long
as it takes to meet deadlines. The following points
describe some of the aspects of professionalism that we
expect.
Expertise
You must demonstrate technical distinction. Our
clients expect us to have the latest knowledge in how to
assure success on their projects, which requires nothing
less than technical excellence on your part. Being a
professional means always striving for the best in
technical proficiency and welcoming the opportunity to
learn something new everyday.
Passion
You must be highly motivated everyday in everything
you do for us and our clients. Motivated and empowered
individuals underpin successful teams of people, and it
is these teams that play a central role in our
endeavours and operations. As a project orientated
organisation, we place immense value on the team, as
well as the individual’s contribution within it.
Mutual Respect
You must have a high level of self-respect, as well
as respect for others. Mutual respect is a central core
value of our company. Our people, for example, are
expected to appreciate that we are guests in the various
countries in which we operate around the world, bringing
only opportunities for success and not conditions.
Positive Mental Attitude You must have a positive
mental attitude toward Èpeus and others. A professional
accepts responsibility for his or her conduct and takes
action that can remedy problems as they arise. Rather
than hiding mistakes, for example, you should discuss
them as soon as they are identified so that corrective
action can be taken. As another example, whinging (or
whining) about what seems unfair is not professional; a
professional discusses an issue with management in a
proactive way to resolve it.
Independent But Cooperative
You must be able to act on your own, while
recognising the need for cooperation. A key feature of
project management is the ability to ‘think on one’s
feet’ particularly when it comes to problem solving. But
you are not expected to act alone. We have developed
communications protocols to assist you with obtaining
corporate knowledge from past projects, and you should
use that knowledge. You must also say what you mean and
mean what you say. We do not require ‘yes men’ (or
women) – the Company has zero tolerance for ‘office
politics’ and “sweet talk.”
To the contrary, we require that information flow
throughout Èpeus through constructive open dialogue and
the exchange of ideas. The burden is on you to take
appropriate action if there is something that you feel
needs to be said, if you can see a way of improving a
process, or if you have an innovative idea.
You must plan to devote your time, energies,
and purpose toward advancing Èpeus’ goals, which in turn
can be expected to advance your own. We are not
interested in an individual who is spending time at
company expense while simply furthering his or her
agenda. While internal competition is natural, it is
productive only if positively focused, and you should
focus on cooperation to ensure optimal productivity,
mutual help, and support, and thus long run
sustainability and development.
Presentation Skills
You must have good oral and written presentation
skills. A product that may be flawless on a technical
level could be easily misunderstood or ignored if not
presented in an equally flawless manner. Our clients
expect a product that looks as good as we hope it is.
Commercial Acumen
You must develop and pay attention to the commercial
aspects of work for a client. A professional does not
propose action that would prove commercially unrealistic
for a client’s project because that would lessen or
destroy the client’s confidence in other recommendations
you might make.
In addition, vis-à-vis Èpeus, working on a client’s
project does not mean that Èpeus are obligated to give
the client whatever the client representative may ask
for. The parameters of the contract should set out what
the client is willing to pay for. We as a company must
realise compensation for what we provide, so you must be
aware of the what we have been asked to do and will be
paid for as reflected in the contract.
Appearance
You must exhibit a neat appearance at all
times. A variety of garments bear the Èpeus logo, from
T-shirts to fleeces, and more formal attire such as
trousers, shirts and ties, and should be displayed as
appropriate for the circumstances and environment in
which you would find yourself. In some ways, appearance
is another aspect of presentation, where client
expectations are paramount.
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